Showing posts with label Customers. Show all posts
Showing posts with label Customers. Show all posts

Wednesday, 30 January 2013

7 Tips to Successfully Launch Your Business



You want to open a business which will have a lot of customer traffic. It could be a restaurant, a hotel, a bar, or maybe an insurance office. Whatever it is, if there's going to be a lot of customers spending time at your business, then you need to hit all the marks to entice, surprise and please them beyond doubt. But how do you get to that point?

To open with a bang, here are a few things to keep in mind:

1 - What are your business objectives? 
If you don't know what you want, your team won't know and certainly your customers won't know. If you want to be a bit of this and a bit of that, you won't be anything to anyone. So make sure you know everything from a business plan and research to the type of look and feel you are going for.

Saturday, 15 September 2012

What First Impression Are You Giving?




Just imagine you are driving down the road and you see a banged up car in front of you. It has dings and scratches, the back has seen better days and you'd be lucky to even open the door. Now, you see the signage on the car: "Bob's Panelbeating." What thoughts go through your head?

Do you think: 'Wow, they are professionals, look at the fine workmanship on that car!' Or do you think more along the lines of: "If they can't take care of their own vehicles, why on earth should I take my car there?"

I'm sure some would think that it's a 'demonstration model' and it's either designed to get attention or for the panelbeaters to practice on. (Either way, 'Bob' needs to make it clear what he's trying to achieve.)